Mobile Hardware

SmartWiFi BE48 - 5G | Set up the Modem

This article explains how to set up the Deco Device BE48 - 5G which will be available from 21st May 2025

Broadband | Modem Guides

This article provides a link to our modem setup guides

eSIM | About

This article contains information about eSIMs, including what it is, how to get an eSIM, how it works.

eSIM | Troubleshooting

This article contains information about OneNumber and eSIM

OneNumber | How to Activate

This article contains information about how to activate OneNumber.

OneNumber | Make Changes

This article contains steps on how to make changes to OneNumber.

SmartWiFi X80 - 5G | Set up the Modem

This article explains how to set up the Deco Device X80 - 5G.

SmartWiFi X58 - 4G | Set up the Modem

This article explains how to set up the Deco Device X58 - 4G.

My One NZ | Check orders

This article explains how you can check Online Shop orders that you have submitted through our My One NZ App.

Unlock a One NZ mobile phone | All available instructions

This article lists all the available unlock instructions for One NZ mobiles

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.

OSZAR »